Privacy Policy

Effective: 2025 | Updated: October 2026

Jaylana Saraya, LLC ("we," "us" or "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and protect information when you visit our website, purchase our products or contact us.

Black Coffee & Gold is a brand operated by Jaylana Saraya, LLC, a Washington-based Limited Liability Company.

1. Information We Collect

We may collect personal information you provide when purchasing products, contacting us, subscribing to emails or interacting with our website. This may include your name, email address and order details.

Our website hosting, payment processing and other service providers may also collect technical information, such as IP addresses, browser information and website usage data.

2. How We Use Your Information

We use collected information to:

• Process orders and deliver digital products.

• Respond to inquiries and provide customer support.

• Send requested communications and, where permitted, marketing emails.

• Maintain website security and improve our products and services.

• Meet applicable legal and business obligations.

3. Payments and Third-Party Services

Payments may be processed by third-party payment providers. We do not generally store complete payment card details ourselves.

We may use third-party services for website hosting, payment processing, digital product delivery, email communications and analytics. These providers may process information as necessary to perform their services.

We are not responsible for the privacy practices of third-party websites or services. Please review their respective privacy policies.

4. Cookies

Our website or its service providers may use cookies and similar technologies to support website functionality, security and analytics. You may manage cookies through your browser settings or any consent tools available on our website.

Where required by law, we will obtain consent before using nonessential cookies or similar technologies.

5. Sharing of Information

We do not sell your personal information for money. We may share information with service providers, when required by law, to protect our legal rights or in connection with a business transfer.

Where applicable law defines certain disclosures as a sale or sharing of personal information, we will comply with relevant legal requirements.

6. Data Security and Retention

We take reasonable measures to protect personal information and retain it only as long as reasonably necessary for business, operational and legal purposes.

However, no method of electronic storage or transmission is completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of your personal information, or to exercise other privacy rights.

To submit a request, contact us using the email address below. We may need to verify your identity before responding.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided.

8. Children's Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Jaylana Saraya, LLC

Email: jaylana@jaylanasaraya.com

Website: jaylanasaraya.com